Legal
Privacy Policy
What we collect, why we collect it, who else sees it, and how to have it removed. Short version: only what you give us, only to answer you, never sold to anyone.
Last updated: 11 September 2026
1. Who we are
This website, https://www.pandeyconsultancy.com, is owned and operated by Naveen Kumar Pandey, sole proprietor, trading as Pandey Financial and Wellness Services and doing business as Pandey Consultancy. GSTIN 09ADUPP9793Q1ZT.
Place of business: C-501, 5th Floor, Sopan Enclave, Priyadarshini Yojna, Keshav Nagar, Sitapur Road, Lucknow, Uttar Pradesh 226020.
For anything to do with your personal information, contact Naveen Kumar Pandey on +91 94550 04886 or at naveenpandey255@gmail.com. There is no separate data protection officer; the proprietor deals with these requests himself.
This policy explains what we do with personal information collected through this website and through the enquiries that reach us from it. It applies to this website only, not to the websites of any fund house, insurer or manufacturer we deal with, each of which has its own policy.
2. What we collect
We collect only what you deliberately give us, plus the minimum our hosting needs to serve the page.
- Your name and mobile number — required to answer an enquiry, because we answer by calling you back.
- Your email address — optional. If you give it, we use it to send you a confirmation and to reply.
- What you are interested in, and anything you write in the message box.
- Which page you sent the enquiry from, so we know what you were reading when you asked.
- Anything you later send us over WhatsApp, email, phone or in person.
Collected automatically when you submit an enquiry: your IP address, your browser's user-agent string and the referring page. These are used to stop automated spam submissions and to keep a record of where an enquiry came from. They are not used to build a profile of you and are not combined with anything else.
Collected automatically when you simply browse: our hosting provider keeps standard server logs, as every web server does. We do not read them for marketing purposes.
If you go on to buy a mutual fund, an insurance policy or a wellness product, the fund house, insurer or manufacturer will collect the identity, financial and health information they are required by law to collect — KYC documents, PAN, bank details, medical history. That collection is theirs, is governed by their own privacy policy, and is separate from this website.
3. Our calculators do not send us anything
Every calculator on https://www.pandeyconsultancy.com/calculators runs entirely in your browser. The amounts, ages, incomes, loan balances and goals you type in are never transmitted to us, never stored, and never logged. Close the tab and they are gone.
The only information that reaches us from a calculator page is what you separately choose to type into the enquiry form on it and submit.
5. How we use your information
We use what you give us for these purposes and no others.
- To reply to your enquiry — by phone, WhatsApp or email, using the details you supplied.
- To understand what you need well enough to explain the right options, and to prepare a quote or an application if you ask for one.
- To pass your details to a fund house, an insurance company or a product manufacturer, but only when you have asked us to arrange something with them and only what that application requires.
- To keep the records a distributor and an agent are required to keep about business they have transacted.
- To protect this website from automated spam and abusive submissions.
We do not sell, rent or trade your personal information. We do not share it with data brokers, lead-generation companies or advertisers, and we never will.
We do not send marketing messages to people who have only made an enquiry. If we ever start a newsletter or a broadcast list, joining it will be something you opt into, and every message will carry a way out.
7. How long we keep it
An enquiry that does not lead anywhere is kept for as long as it is useful to remember the conversation, and is deleted on request at any time.
Where you have actually taken a product through us, we keep the associated records for as long as the applicable regulations require a distributor or an agent to keep them, and for as long as the policy or the investment is live. That obligation can outlast a request to delete, and where it does we will tell you plainly which records we have to retain and why.
8. Keeping it safe
This website is served over HTTPS, so what you type into a form is encrypted in transit. Our email credentials are kept on the server and are never included in anything sent to your browser.
No system is perfectly secure, and we will not claim otherwise. What we can promise is that we do not collect more than we need, we do not keep it where it is not needed, and we do not pass it to anyone for money.
A standing warning, which we repeat everywhere: we will never ask you for a banking password, a UPI PIN, a card CVV or an OTP, and we will never ask you to transfer money to a personal bank account. If anyone contacts you claiming to be from Pandey Consultancy and asks for any of those, stop and call us on +91 94550 04886.
9. Your choices
You can ask us at any time to tell you what information we hold about you, to correct anything that is wrong, to delete what we hold, or to stop contacting you. Write to us at the email address below or call us, and we will act on it — subject only to the record-keeping obligations described in section 7.
You are never obliged to give us anything. You can ask a question over WhatsApp or on the phone without filling in a form at all. Giving less simply means we can do less: without a phone number we cannot call you back.
We do not knowingly collect information from children. Our services are for adults, and any product taken for a minor is arranged through a parent or guardian.
10. Changes to this policy
If what we do with your information changes, this page changes at the same time. The date below is the date of the version you are reading.
Questions about anything on this page are welcome, including the awkward ones. Ask, and you will get a straight answer.
Questions about this page?
Ask Naveen Kumar Pandey directly. You will get a straight answer, not a form letter.
Related pages: Terms of Use and the full disclaimer.